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ESWS
2011
Springer
12 years 11 months ago
miKrow: Semantic Intra-enterprise Micro-Knowledge Management System
Abstract. Knowledge Management systems are one of the key strategies that allow companies to fully tap into their collective knowledge. However, two main entry barriers currently l...
Víctor Penela, Guillermo Álvaro, Car...
EUROMICRO
2003
IEEE
14 years 21 days ago
Closing the Gap: From Nescience to Knowledge Management
Knowledge management (KM) systems aim at supporting knowledge workers in general and software engineers in particular. These tools help to elicit, structure, and retrieve knowledg...
Alexander Schatten, Stefan Biffl, A. Min Tjoa
ECIS
2000
13 years 8 months ago
An Intelligent Interactive Knowledge Model for Decision Support in Real-Time Traffic Management
This paper proposes the use of advanced knowledge models to support real time decision for management problems as an adequate response to the current needs and technology. The new ...
Josefa Z. Hernández, Juan Manuel Serrano
DSS
2008
130views more  DSS 2008»
13 years 7 months ago
Knowledge representation concepts for automated SLA management
Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-qualit...
Adrian Paschke, Martin Bichler
ECTEL
2008
Springer
13 years 9 months ago
Knowledge Management in the Communities of Practice of e-Learning
Abstract. A lot of research has been done to promote and develop good elearning models, practices, and technological environments. However, fewer efforts were deployed to support e...
Akila Sarirete