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ICEXSS
2010
13 years 4 months ago
Towards a Model for Measuring Customer Intimacy in B2B Services
This paper proposes an approach for evaluating the relationship with a customer, leading to the creation of a Customer Intimacy Grade (CIG), across multiple levels of granularity: ...
François Habryn, Benjamin Blau, Gerhard Sat...
VTC
2007
IEEE
108views Communications» more  VTC 2007»
14 years 3 months ago
Multiuser MIMO: Principle, Performance in Measured Channels and Applicable Service
—The exploitation of multiuser diversity and the application of multiple antennas at transmitter and receiver are considered to be key technologies for future highly bandwidtheff...
Gerhard Bauch, Pedro Tejera, Christian Guthy, Wolf...
ICDS
2010
IEEE
14 years 4 months ago
Implementing an ITIL-Based IT Service Management Measurement System
Antti Lahtela, Marko Jäntti, Jukka Kaukola
CIDM
2007
IEEE
14 years 3 months ago
Analysis of streaming GPS measurements of surface displacement through a web services environment
Abstract— We present a method for performing mode classification of real-time streams of GPS surface position data. Our approach has two parts: an algorithm for robust, unconstr...
Robert Granat, Galip Aydin, Marlon E. Pierce, Zhig...