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ESWA
2008
219views more  ESWA 2008»
13 years 8 months ago
Business intelligence approach to supporting strategy-making of ISP service management
The recent deregulation of telecommunication industry by the Taiwanese government has brought about the acute competition for Internet Service Providers (ISP). Taiwan's ISP i...
Sheng-Tun Li, Li-Yen Shue, Shu-Fen Lee
CAISE
2006
Springer
13 years 11 months ago
Workflow Exception Patterns
This paper presents a classification framework for workflow exception handling in the form of patterns. This framework is independent of specific modelling approaches or technologi...
Nick Russell, Wil M. P. van der Aalst, Arthur H. M...
ECIS
2004
13 years 9 months ago
Beyond Knowledge Management - Introducing a framework for Learning Management Systems
In the knowledge economy, a firm's intellectual capital represents the only sustainable source of competitive advantage. Intellectual capital manifests itself, predominantly,...
Audrey Dunne, Tom Butler
AICCSA
2006
IEEE
179views Hardware» more  AICCSA 2006»
14 years 2 months ago
Supporting the SPEM with a UML Extended Workflow Metamodel
The specification, analysis, and administration of business processes have charged great importance in this last time. This has been caused by a competitive industry necessity, dy...
Narayan C. Debnath, Daniel Riesco, Manuel Pé...
WER
2004
Springer
14 years 1 months ago
A pattern language to join early and late requirements
At present, the early phase of Requirements Engineering is a new research area in the Software Engineering field. This phase is concerned with the analysis of the organizational c...
Alicia Martínez, Oscar Pastor, Hugo Estrada