260 search results - page 38 / 52 » Methodology for customer relationship management |
CDC
2009
IEEE
13 years 11 months ago
2009
IEEE
In this paper, we show the optimality of a certain class of disturbance-affine control policies in the context of one-dimensional, constrained, multi-stage robust optimization. Ou...
CIKM
2008
Springer
13 years 9 months ago
2008
Springer
Online communities are connecting hordes of individuals and generating rich social network data. The social capital that resides within these networks is largely unknown. We propo...
IUI
2005
ACM
14 years 1 months ago
2005
ACM
This paper describes an Intelligent Shopping Assistant designed for a shopping cart mounted tablet PC that enables individual interactions with customers. We use machine learning ...
WSC
2007
13 years 10 months ago
2007
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
HICSS
2000
IEEE
14 years 4 days ago
2000
IEEE
To date there has been limited published work in the construction management and engineering literature that has provided empirical evidence to demonstrate that IT can improve org...