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» Methodology for customer relationship management
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SPLC
2004
13 years 9 months ago
Generalized Release Planning for Product Line Architectures
This paper elaborates on the coordination and management of evolving software product-lines, where development teams work around a shared and reusable domain infrastructure. The tr...
Louis J. M. Taborda
BTW
2009
Springer
114views Database» more  BTW 2009»
14 years 2 months ago
Value Demonstration of Embedded Analytics for Front Office Applications
: Users of front office applications such as call center or customer support applications make millions and millions of decisions each day without analytical support. For example, ...
Erik Nijkamp, Martin Oberhofer, Albert Maier
KDD
2000
ACM
101views Data Mining» more  KDD 2000»
13 years 11 months ago
Incremental quantile estimation for massive tracking
Data--call records, internet packet headers, or other transaction records--are coming down a pipe at a ferocious rate, and we need to monitor statistics of the data. There is no r...
Fei Chen, Diane Lambert, José C. Pinheiro
HIKM
2006
ACM
14 years 1 months ago
A flexible approach for electronic medical records exchange
Many methodologies have been proposed in the last decade for integration and exchange of medical data. However, little progress has occurred due to the following reasons. First, p...
Vagelis Hristidis, Peter J. Clarke, Nagarajan Prab...
KDD
2001
ACM
226views Data Mining» more  KDD 2001»
14 years 8 months ago
Mining from open answers in questionnaire data
Surveys are an important part of marketing and customer relationship management, and open answers (i.e., answers to open questions) in particular may contain valuable information ...
Hang Li, Kenji Yamanishi