260 search results - page 8 / 52 » Methodology for customer relationship management |
XPU
2004
Springer
14 years 1 months ago
2004
Springer
Abstract. This paper examines analogies and differences derived by the adoption of Agile Methodologies (AMs) in a set of software companies from the point of view of project manage...
ECIS
2003
13 years 9 months ago
2003
Knowledge about customers is vital for supply chains in order to ensure customer satisfaction. In an ideal supply chain environment, supply chain partners are able to perform plan...
IADIS
2003
13 years 9 months ago
2003
A conceptual business model using the electronic media for world commerce in the semiconductor industry is presented. The proposed model has a great potential to meet online custo...
EMISA
2005
Springer
14 years 1 months ago
2005
Springer
: The development of Customer Relationship Management (CRM) capabilities by incrementally sourcing and combining “best of breed” services from different providers is a key leve...
SEMWEB
2009
Springer
14 years 7 days ago
2009
Springer
Taking customer data as an example, the paper presents an approach to enhance the management of enterprise data by using Semantic Web technologies. Customer data is the most import...