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GI
2007
Springer
14 years 3 months ago
Dealing with Knowledge Intensive Services in E-Government. A Case Study
Abstract: Governmental processes are complex and knowledge-intensive. Most process management systems fail to support them in an adequate way. On the other hand semantic technologi...
Daniela Feldkamp, Knut Hinkelmann, Holger Wache
HICSS
2006
IEEE
118views Biometrics» more  HICSS 2006»
14 years 2 months ago
Mobilizing Customer Relationship Management - A Journey from Strategy to System Design
The bursting of the e-bubble affected expectations with regard to mobile initiatives and willingness to invest in them very negatively. In both academia and practice, there has re...
Ragnar Schierholz, Lutz Kolbe, Walter Brenner
IQ
2007
13 years 10 months ago
Assessing Information Quality In A RFID-Integrated Shelf Replenishment Decision Support System For The Retail Industry
: Motivated by the problem of out-of-shelf (OOS) in retail industry and the emergence of RFID (Radio Frequency Identification) technology, this paper investigates the impact that t...
Cleopatra Bardaki, Katerina Pramatari
AOSE
2007
Springer
14 years 3 months ago
The Prometheus Design Tool - A Conference Management System Case Study
This paper describes how the Prometheus Design Tool (PDT) is used to support the Prometheus methodology for designing agent systems. This is done by using an exemplar system that h...
Lin Padgham, John Thangarajah, Michael Winikoff
CAISE
2010
Springer
13 years 3 months ago
Workflow Time Patterns for Process-Aware Information Systems
Abstract. Formal specification and operational support of time constraints constitute fundamental challenges for any process-aware information system. Although temporal constraints...
Andreas Lanz, Barbara Weber, Manfred Reichert