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BIS
2008
174views Business» more  BIS 2008»
14 years 11 days ago
Hubbub - An Innovative Customer Support Forum
Internet user forums have been proven to be effective not just as a community meeting place but also as a supporting tool for various business products. Traditional forums are desi...
Duong Nguyen, Simon Thompson, Cefn Hoile
IAJIT
2010
130views more  IAJIT 2010»
13 years 9 months ago
Ontology-Based Intelligent Mobile Search Oriented to Global e-Commerce
: In this paper we propose a novel approach for searching eCommerce products using a mobile phone, illustrated by a prototype eCoMobile. This approach aims to globalize the mobile ...
Abdelkader Dekdouk
KSEM
2007
Springer
14 years 5 months ago
Service-Mining Based on Knowledge and Customer Databases
– This paper addresses a service-mining technique and applies this technique to improve the services of vehicle service centers. We propose a service-mining system and its data s...
Yan Li, Peng Wen, Hu Wang, Chunqiang Gong
WSC
2004
14 years 8 days ago
A Stochastic On-Line Model for Shipment Date Quoting with On-Time Delivery Guarantees
The paper introduces a new model for shipment date quoting with potential applications in E-commerce. First, a customer sends to the vendor a request for an item advertised at a c...
Yunpeng Pan, Leyuan Shi
CSREAEEE
2006
175views Business» more  CSREAEEE 2006»
14 years 9 days ago
A Time-Based Recommender System Using Implicit Feedback
- Recommender systems provide personalized recommendations on products or services to customers. Collaborative filtering is a widely used method of providing recommendations based ...
Tong-Queue Lee, Young Park