: Owing to the recent technical advances in the computing and mobile communications domain, the world of online virtual communities is experiencing a phenomenal growth and ever-inc...
Pravin Pawar, Julien Subercaze, Pierre Maret, Bert...
Consider a typical recommendation problem. A company has historical records of products sold to a large customer base. These records may be compactly represented as a sparse custom...
Top-k queries are widely applied for retrieving a ranked set of the k most interesting objects based on the individual user preferences. As an example, in online marketplaces, cus...
We investigate relationships among software quality measures commonly used to assess the value of a technology, and several aspects of customer perceived quality measured by Inter...
Customers of complex IT-services increasingly demand integrated value bundles that fit their individual needs. At the same time, IT service providers are facing commoditization of...
Henrik Brocke, Thorsten Hau, Alexander Vogedes, Be...