Abstract--The use of automated guided vehicles (AGVs) in material-handling processes of manufacturing facilities and warehouses isbecomingincreasinglycommon.AcriticaldrawbackofanAG...
This paper discusses the use of simulation in a new context. Most often QUEST is viewed as a stand-alone simulation tool to analyze and understand shop floor behavior. It has rare...
We give a quick overview of some key issues in (quantitative) call center management: building realistic models, developing efficient tools to simulate these models, finding qui...
This work addresses conceptual modeling and automatic code generation for Rich Internet Applications, a variant of Web-based systems bridging the gap between desktop and Web inter...
Alessandro Bozzon, Sara Comai, Piero Fraternali, G...
This paper considers the current efforts to describe the effect of Internet-based technology on interactivity between citizens and public organizations to be incomplete and poorly...