Abstract—Change coupling is the implicit relationship between two or more software artifacts that have been observed to frequently change together during the evolution of a softw...
Customer Relationship Management (CRM) is a strategy that supports an organization’s decision-making process to retain long-term and profitable relationships with its customers....
In focused XML retrieval, information retrieval systems have to find out which are the most appropriate retrieval units and return only these to the user, avoiding overlapping elem...
To conduct content analysis over text data, one may look out for important named objects and entities that refer to real world instances, synthesizing them into knowledge relevant ...
IT governance is one of these concepts that suddenly emerged and became an important issue in the information technology area. Some organisations started with the implementation o...