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WSC
2008
13 years 11 months ago
A simulation based scheduling model for call centers with uncertain arrival rates
In this paper we develop a two stage algorithm for scheduling call centers with strict SLAs and arrival rate uncertainty. The first cut schedule can be developed in less than a mi...
Thomas R. Robbins, Terry P. Harrison
HICSS
2006
IEEE
102views Biometrics» more  HICSS 2006»
14 years 3 months ago
A Model for Simulation Analyses of Cooperative Sourcing in the Banking Industry
This paper presents a model for investigating causes and effects of Cooperative Sourcing in the banking industry. Cooperative Sourcing means merging of similar processes by severa...
Daniel Beimborn
CEC
2009
IEEE
14 years 3 months ago
Modelling and simulation of granuloma formation in visceral leishmaniasis
— Visceral leishmaniasis is a parasitic disease that is usually fatal if untreated. Host resistance is thought to involve the accumulation of inflammatory cells into structures ...
Anton J. Flugge, Jon Timmis, Paul S. Andrews, John...
WSC
2000
13 years 10 months ago
Simply Simulation: an interactive CD-ROM-based approach for learning simulation concepts
The purpose of this paper is to introduce a new approach to teaching an introductory simulation course using an interactive CD-ROM titled "Simply Simulation". This metho...
Connie Nott, Graham Nott, C. Christopher Lee
ETT
2002
93views Education» more  ETT 2002»
13 years 8 months ago
Quantum simulation - rare event simulation by means of cloning, thinning and distortion
A method of rare event simulation, termed here quantum simulation, and known also (with some variations) as population Monte Carlo, and Sequential Markov Chain simulation, is appli...
R. G. Addie