15 search results - page 1 / 3 » Modeling latent sources in call center arrival data |
EOR
2010
13 years 8 months ago
2010
MANSCI
2008
13 years 7 months ago
2008
EOR
2010
13 years 8 months ago
2010
We propose both robust and data-driven approaches to a fluid model of call centers that incorporates random arrival rates with abandonment to determine staff levels and dynamic ro...
SIGIR
2006
ACM
14 years 1 months ago
2006
ACM
Combining the output from multiple retrieval sources over the same document collection is of great importance to a number of retrieval tasks such as multimedia retrieval, web retr...
ARCS
2004
Springer
14 years 1 months ago
2004
Springer
In a pervasive computing environment, one is facing the problem of handling heterogeneous data from different sources, transmitted over heterogeneous channels and presented on het...