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    Modeling latent sources in call center arrival data

    13 years 11 months ago
    Modeling latent sources in call center arrival data
    Download  business.gwu.edu
    Joshua Landon, Fabrizio Ruggeri, Refik Soyer, M. M
    claim paper
    Added 10 Dec 2010
    Updated 10 Dec 2010
    Type Journal
    Year 2010
    Where EOR
    Authors Joshua Landon, Fabrizio Ruggeri, Refik Soyer, M. Murat Tarimcilar
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