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EOR
2010

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Modeling latent sources in call center arrival data

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Modeling latent sources in call center arrival data

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Joshua Landon, Fabrizio Ruggeri, Refik Soyer, M. M

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Added	10 Dec 2010
Updated	10 Dec 2010
Type	Journal
Year	2010
Where	EOR
Authors	Joshua Landon, Fabrizio Ruggeri, Refik Soyer, M. Murat Tarimcilar

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