Flexible workflow systems are needed for processes that need consistency as well as flexibility (e.g., personalized client interactions). A methodology for designing flexible serv...
The aim of this study is to identify factors that improve the performance of integrated supply chains (SCs). We developed the ‘extended strategic alignment model’ based on the ...
This paper addresses the significance of marketing capability for e-business performance in retail banking. A conceptual framework was built on the marketing and strategic managem...
Decision support systems are important in leveraging information present in data warehouses in businesses like banking, insurance, retail and health-care among many others. The mu...
In recent years, workflow technology has greatly facilitated business process modeling and reengineering in information systems. On one hand, the separation of an application'...