Based on ethnographic studies of two business-to-business (B2B) electronic commerce (EC) marketplaces and a review of interorganizational relationship literature, this paper propo...
Business Process Reengineering (BPR) is an important instrument to boost the performance of business processes. In this paper, the Product-Based Design method is presented that su...
In this paper we present a framework that aims to answer the central question why some organizations are successful in the CRM domain, while others are not. The framework is built...
Abstract— In recent years business-to-business (B2B) ecommerce has been subject to major rethinking. A paradigm shift from document centric file-based interchange of business in...
More and more personal data is exposed to automatic and programmatic access, making it more difficult to safeguard the personal information from unauthorised access at every step. ...