Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
Abstract— This paper considers two issues arising in an integrated IEEE 802.16e/802.11 network: 1) finding a possible network, which mobile station (MSTA) can switch to, and 2) ...
In this paper we present the IDUM system, a successful application of logic programming to e-tourism. IDUM exploits two technologies that are based on the state-of-the-art ASP syst...
Francesco Ricca, Antonella Dimasi, Giovanni Grasso...
—Security management is about calculated risk and requires continuous evaluation to ensure cost, time and resource effectiveness. Parts of which is to make future-oriented, costb...
In this paper we describe our mining system which automatically mines tags from feedback text in an eCommerce scenario. It renders these tags in a visually appealing manner. Furth...
Kavita A. Ganesan, Neelakantan Sundaresan, Harshal...