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107
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ECIS
2004
15 years 4 months ago
Business alignment in the CRM domain: predicting CRM performance
In this paper we present a framework that aims to answer the central question why some organizations are successful in the CRM domain, while others are not. The framework is built...
Ronald Batenburg, Johan Versendaal
98
Voted
ECIS
2004
15 years 4 months ago
Deriving business value from IT: converting IT expenditures into assets with desired impacts
The research reported in this paper examines how business value is being created and delivered by IT in large private organisations in Australia. The critical organisational gover...
Judy McKay, Peter Marshall
117
Voted
DMIN
2006
122views Data Mining» more  DMIN 2006»
15 years 4 months ago
Clustering of Bi-Dimensional and Heterogeneous Time Series: Application to Social Sciences Data
We present an application of bi-dimensional and heterogeneous time series clustering in order to resolve a Social Sciences issue. The dataset is the result of a survey involving mo...
Rémi Gaudin, Sylvaine Barbier, Nicolas Nico...
DMIN
2006
144views Data Mining» more  DMIN 2006»
15 years 4 months ago
Discovering Assignment Rules in Workforce Schedules Using Data Mining
Discovering hidden patterns in large sets of workforce schedules to gain insight into the potential knowledge in workforce schedules are crucial to better understanding the workfor...
Jihong Yan
92
Voted
IADIS
2004
15 years 4 months ago
Electronic case studies: a problem-based learning approach
E-Cases is an innovative approach to management development. Traditional case studies typically describe a decision or a problem in a real-life setting. E-Cases encourage students...
Philip M. Drinkwater, Christopher P. Holland, K. N...
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