This paper explores the role of Information Technology (IT) in the management of municipally-owned and operated public utilities. Through semi-structured interviews of senior mana...
This paper focuses on the information management systems of the dynamic World Wide Web. Many individual web pages, such as news portals, provide periodic information and public an...
In Telecommunication Management Network (TMN), the interworking of manager and agent requires the sharing of management information defined as Shared Management Knowledge (SMK) in...
Workflow management, one of the important technologies for supporting collaborative work, requires database technologies like distributed data management or transaction management...