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ICSM
1995
IEEE
13 years 11 months ago
Discovering relationships between service and customer satisfaction
Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
Michael Buckley, Ram Chillarege
HICSS
2003
IEEE
101views Biometrics» more  HICSS 2003»
14 years 29 days ago
Omnisphere: a Personal Communication Environment
Small ubiquitous devices connected by wireless networks will become future Internet appliances. To support them, communication networks must evolve to seamlessly assist appliances...
Franck Rousseau, Justinian Oprescu, Laurentiu-Sori...
LCN
2008
IEEE
14 years 2 months ago
Firewalling wireless sensor networks: Security by wireless
—Networked sensors and actuators for purposes from production monitoring and control to home automation are in increasing demand. Until recently, the main focus laid on wired sys...
Ivan Martinovic, Nicos Gollan, Jens B. Schmitt
PRESENCE
2007
127views more  PRESENCE 2007»
13 years 7 months ago
Causal Perception in Virtual Reality and its Implications for Presence Factors
Causality is an important aspect of how we construct reality. Yet, while many psychological phenomena have been studied in their relation to virtual reality (VR), very little work...
Marc Cavazza, Jean-Luc Lugrin, Marc Buehner
CIVR
2007
Springer
210views Image Analysis» more  CIVR 2007»
14 years 1 months ago
Semantic video analysis for psychological research on violence in computer games
In this paper, we present an automatic semantic video analysis system to support interdisciplinary research efforts in the field of psychology and media science. The psychological...
Markus Mühling, Ralph Ewerth, Thilo Stadelman...