Dynamic analysis techniques have been extensively adopted to discover causes of observed failures. In particular, anomaly detection techniques can infer behavioral models from obs...
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
The growing popularity of hosted storage services and shared storage infrastructure in data centers is driving the recent interest in resource management and QoS in storage system...
The Mobile Agent (MA) paradigm seems to be a promising solution for the design and development of distributed value-added services. However, mobility has added complexity to the d...
Antonio Corradi, Rebecca Montanari, Gianluca Tonti...
In recent years, the gossip-based communication model in large-scale distributed systems has become a general paradigm with important applications which include information dissemi...