CRM is a strategy that integrates the concepts of Knowledge Management, Data Mining, and Data Warehousing in order to support the organization’s decision-making process to retai...
Textual patterns have been used effectively to extract information from large text collections. However they rely heavily on textual redundancy in the sense that facts have to be m...
Nowadays, we increasingly face the situation that possibly heterogeneous workflow environments must be integrated in order to support company-internal business processes as well a...
Machine learning and data mining can be effectively used to model, classify and discover interesting information for a wide variety of data including email. The Email Mining Toolk...
The popularity of computer networks broadens the scope for network attackers and increases the damage these attacks can cause. In this context, Intrusion Detection Systems (IDS) a...