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WETICE
2007
IEEE
14 years 2 months ago
A View-Based Analysis of Distributed and Mobile Teams
In this paper, we present emerging team forms, which are classified into Nimble, Virtual, and Mobile teams. Based on this classification, we present a systematic analysis of speci...
Christoph Dorn, Daniel Schall, Robert Gombotz, Sch...
WSC
2007
13 years 11 months ago
A model for contact center analysis and simulation
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Juan M. Huerta
TSE
1998
116views more  TSE 1998»
13 years 8 months ago
A Framework-Based Approach to the Development of Network-Aware Applications
— Modern networks provide a QoS (quality of service) model to go beyond best-effort services, but current QoS models are oriented towards low-level network parameters (e.g., band...
Jürg Bolliger, Thomas R. Gross
CHI
2004
ACM
14 years 9 months ago
User profiling
A number of global trends have a large influence on the way we use technology in our life and work, like: ? increasing connectivity and connected devices (any time, any place, any...
Johan Schuurmans, Boris E. R. de Ruyter, Harry van...

Publication
145views
13 years 4 months ago
Wireless Client Puzzles in IEEE 802.11 Networks: Security by Wireless
Resource-depletion attacks against IEEE 802.11 access points (APs) are commonly executed by flooding APs with fake authentication requests. Such attacks may exhaust an AP’s memor...
Ivan Martinovic, Frank A. Zdarsky, Matthias Wilhel...