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» On the Business Impact of Software Process Improvement
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WSC
2001
13 years 10 months ago
Call center scheduling technology evaluation using simulation
Telemarketers, direct marketing agencies, collection agencies and others whose primary means of customer contact is via the telephone invest considerable sums of money to make the...
Sandeep Gulati, Scott A. Malcolm
ECRA
2002
113views more  ECRA 2002»
13 years 8 months ago
A European perspective towards online one-stop government: the eGOV project
E-Government reflects current visions for public administrations towards modernization and reorganization. Thereof, online one-stop Government targets the improvement of customer-...
Maria Wimmer
WWW
2010
ACM
13 years 8 months ago
Protocol-aware matching of web service interfaces for adapter development
With the rapid growth in the number of online Web services, the problem of service adaptation has received significant attention. In matching and adaptation, the functional descri...
Hamid R. Motahari Nezhad, Guang Yuan Xu, Boualem B...
ICASSP
2009
IEEE
14 years 3 months ago
One-pass multi-layer rate-distortion optimization for quality scalable video coding
In this paper, a one-pass multi-layer rate-distortion optimization algorithm is proposed for quality scalable video coding. To improve the overall coding efficiency, the MB mode ...
Xiang Li, Peter Amon, Andreas Hutter, André...
ICSE
2007
IEEE-ACM
14 years 8 months ago
Plug-and-Play Architectural Design and Verification
Abstract. In software architecture, components represent the computational units of a system and connectors represent the interactions among those units. Making decisions about the...
Shangzhu Wang, George S. Avrunin, Lori A. Clarke