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BPM
2010
Springer
128views Business» more  BPM 2010»
13 years 7 months ago
Content-Aware Resolution Sequence Mining for Ticket Routing
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
DIAGRAMS
2010
Springer
13 years 7 months ago
Fragments of Spider Diagrams of Order and Their Relative Expressiveness
Abstract. Investigating the expressiveness of a diagrammatic logic provides insight into how its syntactic elements interact at the semantic level. Moreover, it allows for comparis...
Aidan Delaney, Gem Stapleton, John Taylor, Simon J...
CISIS
2007
IEEE
13 years 7 months ago
Gridifying IBM's Generic Log Adapter to Speed-Up the Processing of Log Data
Problem determination in today's computing environments consumes between 30 and 70% of an organization’s IT resources and represents from one third to one half of their tot...
Claudi Paniagua, Fatos Xhafa, Thanasis Daradoumis
BMCBI
2008
175views more  BMCBI 2008»
13 years 7 months ago
Synonym set extraction from the biomedical literature by lexical pattern discovery
Background: Although there are a large number of thesauri for the biomedical domain many of them lack coverage in terms and their variant forms. Automatic thesaurus construction b...
John McCrae, Nigel Collier
BMCBI
2008
123views more  BMCBI 2008»
13 years 7 months ago
Functional module detection by functional flow pattern mining in protein interaction networks
eraction networks. In this abstract, we extend this approach by mining functional flow patterns for the purpose of detecting small-sized modules for specific functions. Methods Our...
Young-Rae Cho, Lei Shi, Aidong Zhang
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