The paper describes and analyzes the way in which a particular case company stimulated the development of communities of practice as a vehicle for encouraging product and process ...
The role of a facilitator is key to the effective establishment and maintenance of communities of practice (COPs). This paper presents challenges faced by facilitators in COPs bas...
: Members of the agile programming and formal methods communities do not always see eye-to-eye. These two communities often do not talk to or learn from each other. Only recently, ...
In recent years, weblogs, or blogs for short, have become an important form of online content. The personal nature of blogs, online interactions between bloggers, and the temporal...
As online review systems become increasingly prevalent it is imperative for companies to evaluate their involvement in online ratings. Despite the widespread popularity of online ...