In recent years, we have witnessed a significant growth of "social computing" services, or online communities where users contribute content in various forms, including ...
This two-day workshop examines the ways that on-line communities create and refine their shared resources, including both the formal and observable artifacts (documents, chats, th...
Many online communities experience insufficient contributions from their members. In order to encourage contributions to the community, we examined a website tailoring approach to...
Min Kyung Lee, Tawanna Dillahunt, Bryan A. Pendlet...
Online communities can help people form productive relationships. Unfortunately, this potential is not always fulfilled: many communities fail, and designers don't have a sol...
Pamela J. Ludford, Dan Cosley, Dan Frankowski, Lor...
We reported a study that analyzes collaborative information behavior of small groups in an online math discourse community. Taking group as the unit of analysis, we analyzed the so...