Abstract. With the increasing globalization of economy and consequent increasing in the inter and intra organizational competitiveness, the role of groups in organizations and busi...
AI has the potential to play an important role in the customer service field. By leveraging the high bandwidth of natural language customers will be able to state their intentions...
Mihai Barbuceanu, Mark S. Fox, Lei Hong, Yannick L...
— The continuous growth of information sources on the web, together with the corresponding volume of dailyupdated contents, makes the problem of finding news and articles a chal...
Andrea Addis, Giuliano Armano, Francesco Mascia, E...
World Wide Web (WWW) is a vast source of information, the problem of information overload is more acute than ever. Due to noise in WWW, it is becoming hard to find usable informati...
This paper presents a tool for web usage mining. The aim is centered on providing a tool that facilitates the mining process rather than implement elaborated algorithms and techniq...