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ICECCS
2009
IEEE
161views Hardware» more  ICECCS 2009»
14 years 2 months ago
Formal Modelling and Analysis of Business Information Applications with Fault Tolerant Middleware
Distributed information systems are critical to the functioning of many businesses; designing them to be dependable is a challenging but important task. We report our experience i...
Jeremy Bryans, John S. Fitzgerald, Alexander Roman...
HICSS
2008
IEEE
229views Biometrics» more  HICSS 2008»
14 years 2 months ago
The Business Value of CRM Systems: A Resource-Based Perspective
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
Shutao Dong, Kevin Zhu
HICSS
2000
IEEE
131views Biometrics» more  HICSS 2000»
14 years 4 days ago
Workflow-based Process Monitoring and Controlling - Technical and Organizational Issues
Workflow management systems enable the exact and timely analysis of automated business processes through the analysis of the logged audit trail data. Within the research project C...
Michael zur Muehlen, Michael Rosemann
EPIA
2001
Springer
14 years 6 days ago
Modelling Agent Societies: Co-ordination Frameworks and Institutions
Organisations can be defined as a set of entities regulated by mechanisms of social order and created by more or less autonomous actors to achieve common goals. Multi-agent systems...
Virginia Dignum, Frank Dignum
TOOLS
1998
IEEE
13 years 11 months ago
Designing Persistent Object-Oriented Software Architectures
Conventional object-oriented analysis delivers a business object model, which is transformed during design into collaborating class clusters which implement the business model...
Paul Taylor