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APCCM
2006
13 years 9 months ago
On the suitability of UML 2.0 activity diagrams for business process modelling
UML is posited as the "swiss army knife" for systems modelling and design activities. It embodies a number of modelling formalisms that have broad applicability in captu...
Nick Russell, Wil M. P. van der Aalst, Arthur H. M...
BPM
2007
Springer
144views Business» more  BPM 2007»
14 years 1 months ago
Managing Socio-technical Interactions in Healthcare Systems
Abstract. We put forward an architectural framework that promotes the externalisation of the social dimension that arises in software-intensive systems which, like in healthcare, e...
Osama El-Hassan, José Luiz Fiadeiro, Reiko ...
BPM
2006
Springer
128views Business» more  BPM 2006»
13 years 11 months ago
A Redesign Framework for Call Centers
An important shortcoming in the Business Process Redesign (BPR) literature is the lack of concrete guidance on how to improve an existing business process. Our earlier work has aim...
Monique H. Jansen-Vullers, Mariska Netjes, Hajo A....
BPM
2008
Springer
158views Business» more  BPM 2008»
13 years 9 months ago
Towards Transformations from BPMN to Heterogeneous Systems
Abstract. By now, the mapping from BPMN to BPEL has been implemented in numerous tools, greatly assisting the business architect in the creation of BPEL processes. However, most of...
Tobias Küster, Axel Heßler
ICEBE
2006
IEEE
91views Business» more  ICEBE 2006»
14 years 1 months ago
SOA-Driven Business-Software Alignment
The alignment of business processes and their supporting application software is a major concern during the initial software design phases. This paper proposes a design approach a...
Boris Shishkov, Marten van Sinderen, Dick A. C. Qu...