The nature of higher-level interactions in facilitating strategic alignment has received much attention in the past decade. The study sets out to explore the nature of the interac...
: New approaches to modeling and design of enterprise systems must enable enterprises to offer dramatically improved capabilities including more effective enterprise architectures,...
Even though the design of business processes most often has to consolidate the knowledge of several process stakeholders, this fact is utilized only to a limited extent by existing...
Conceptual modeling is an important tool for understanding and revealing weaknesses of business processes. Yet, the current practice in reengineering projects often considers simpl...
The paper presents a new theoretical framework for coordinating an inter-unit collaborative service process towards a joint customer. The common service process is itself presente...