This paper contributes to the evolving body of knowledge pertaining to the study of digitally-enabled social networks, their usage, and their effects on people, organization, and s...
This paper introduces a new approach to add fault-tolerance to a fulltext retrieval system. The weighted pattern morphing technique circumvents some of the disadvantages of the wid...
We have developed models of how strategies are constructed and retained as male and female high school and university students gain experience in solving online qualitative chemic...
Ron Stevens, Amy Soller, Melanie Cooper, Marcia Sp...
The huge volumes of unstructured texts available online drives the increasing need for automated techniques to analyze and extract knowledge from these repositories of information...
This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...