This study focuses on performance assessment of industrial controllers. A methodology based on the concept of the predictability of controller errors is proposed for performance m...
We discuss the problem of assessing and aiding user performance in dynamic tasks that require rapid selection among multiple information sources. Motivated by research in human se...
Bradley C. Love, Matt Jones, Marc T. Tomlinson, Mi...
Organizations have become increasingly dependent on computing systems to achieve their business goals. The performance of these systems in terms of response times and cost has a m...
M. Qin, R. Lee, Asham El Rayess, Vidar Vetland, Je...
— Distributed software environments are increasingly complex and difficult to manage, as they integrate various legacy software with specific management interfaces. Moreover, t...
Laurent Broto, Daniel Hagimont, Estella Annoni, Be...
Organizations are increasingly turning to spoken dialog systems for automated call routing to reduce call center costs. To maintain quality service even in cases of failure, these...