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ECR
2010
129views more  ECR 2010»
13 years 8 months ago
The design of a reliable reputation system
Next generation Web 2.0 communities and distributed P2P systems rely on the cooperation of diverse user populations spread across numerous administrative and security domains. Zero...
Gayatri Swamynathan, Kevin C. Almeroth, Ben Y. Zha...
PVLDB
2008
137views more  PVLDB 2008»
13 years 8 months ago
EasyTicket: a ticket routing recommendation engine for enterprise problem resolution
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
WSDM
2012
ACM
334views Data Mining» more  WSDM 2012»
12 years 4 months ago
mTrust: discerning multi-faceted trust in a connected world
Traditionally, research about trust assumes a single type of trust between users. However, trust, as a social concept, inherently has many facets indicating multiple and heterogen...
Jiliang Tang, Huiji Gao, Huan Liu
MUM
2005
ACM
138views Multimedia» more  MUM 2005»
14 years 2 months ago
Group-based content push with dynamic session startup
This paper proposes an intelligent mobile middleware utilizing group-based content push with dynamic session startup and plugand-play features. Solution enhances the distribution ...
Otso Kassinen, Timo Koskela, Erkki Harjula, Jussi ...
IUI
2004
ACM
14 years 2 months ago
Choosing when to interact with learners
In this paper, we describe a method for pedagogical agents to choose when to interact with learners in interactive learning environments. This method is based on observations of h...
Lei Qu, Ning Wang, W. Lewis Johnson