This paper considers the problem of computer user support and workplace learning in general. Theoretically our work is influenced by ideas on knowledge management, expertise netwo...
This paper presents the results of our initial experiments in the monolingual English, Spanish and Portuguese tasks and the Bilingual Spanish English, Spanish Portuguese, Englis...
Distributed software environments are increasingly complex and difficult to manage, as they integrate various legacy software with proprietary management interfaces. Moreover, th...
Sara Bouchenak, Noel De Palma, Daniel Hagimont, Ch...
Social media sites such as Twitter continue to grow at a fast pace. People of all generations use social media to exchange messages and share experiences of their life in a timely...
Parallel developments are becoming increasingly prevalent in the building and evolution of large-scale software systems. Our previous studies of a large industrial project showed ...