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» Practitioners' Expectations on Development Processes
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EUROSPI
2006
Springer
14 years 2 days ago
Implementing an ISO 9001 Certified Process
Abstract. This paper presents a case study of how a Norwegian company introduced an ISO certified process. By identifying the company's strong and weak sides plus the expectat...
Tor Stålhane
BPM
2006
Springer
128views Business» more  BPM 2006»
14 years 5 days ago
A Redesign Framework for Call Centers
An important shortcoming in the Business Process Redesign (BPR) literature is the lack of concrete guidance on how to improve an existing business process. Our earlier work has aim...
Monique H. Jansen-Vullers, Mariska Netjes, Hajo A....
CAISE
1995
Springer
13 years 12 months ago
Process Improvement - The Way Forward
, methods, techniques and tools. High level languages, structured programming, abstract data types, formal methods, non-procedural programming, object orientation, CASE, support en...
M. M. Lehman
REFSQ
2010
Springer
13 years 6 months ago
Challenges in Aligning Requirements Engineering and Verification in a Large-Scale Industrial Context
[Context and motivation] When developing software, coordination between different organizational units is essential in order to develop a good quality product, on time and within b...
Giedre Sabaliauskaite, Annabella Loconsole, Emelie...
METRICS
2002
IEEE
14 years 1 months ago
What We Have Learned About Fighting Defects
The Center for Empirically Based Software Engineering helps improve software development by providing guidelines for selecting development techniques, recommending areas for furth...
Forrest Shull, Victor R. Basili, Barry W. Boehm, A...