Abstract. This paper presents a case study of how a Norwegian company introduced an ISO certified process. By identifying the company's strong and weak sides plus the expectat...
An important shortcoming in the Business Process Redesign (BPR) literature is the lack of concrete guidance on how to improve an existing business process. Our earlier work has aim...
Monique H. Jansen-Vullers, Mariska Netjes, Hajo A....
[Context and motivation] When developing software, coordination between different organizational units is essential in order to develop a good quality product, on time and within b...
The Center for Empirically Based Software Engineering helps improve software development by providing guidelines for selecting development techniques, recommending areas for furth...
Forrest Shull, Victor R. Basili, Barry W. Boehm, A...