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» Predictive Analysis for Customer Relationship Management
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APVIS
2009
13 years 11 months ago
Toward effective insight management in visual analytics systems
Although significant progress has been made toward effective insight discovery in visual sense making approaches, there is a lack of effective and efficient approaches to manage t...
Yang Chen, Jing Yang, William Ribarsky
AIMS
2007
Springer
14 years 4 months ago
Harnessing Models for Policy Conflict Analysis
Policy conflict analysis processes based solely on the examination of policy language constructs can not readily discern the semantics associated with the managed system for which ...
Steven Davy, Brendan Jennings
KDD
2007
ACM
160views Data Mining» more  KDD 2007»
14 years 10 months ago
Show me the money!: deriving the pricing power of product features by mining consumer reviews
The increasing pervasiveness of the Internet has dramatically changed the way that consumers shop for goods. Consumergenerated product reviews have become a valuable source of inf...
Nikolay Archak, Anindya Ghose, Panagiotis G. Ipeir...
KDD
2001
ACM
226views Data Mining» more  KDD 2001»
14 years 10 months ago
Mining from open answers in questionnaire data
Surveys are an important part of marketing and customer relationship management, and open answers (i.e., answers to open questions) in particular may contain valuable information ...
Hang Li, Kenji Yamanishi
ACMICEC
2007
ACM
303views ECommerce» more  ACMICEC 2007»
14 years 1 months ago
Impact of social influence in e-commerce decision making
Purchasing decisions are often strongly influenced by people who the consumer knows and trusts. Moreover, many online shoppers tend to wait for the opinions of early adopters befo...
Young Ae Kim, Jaideep Srivastava