Open source projects are gradually incorporating usability methods into their development practices, but there are still many unmet needs. One particular need for nearly any open ...
Michael Terry, Matthew Kay, Brad Van Vugt, Brandon...
Computing environments on cellphones, especially smartphones, are becoming more open and general-purpose, thus they also become attractive targets of malware. Cellphone malware no...
Despite its widespread use, voicemail presents numerous usability challenges: People must listen to messages in their entirety, they cannot search by keywords, and audio files do ...
A comfort zone is a tested region of a system’s input space within which it has been observed to behave acceptably. To keep systems operating within their comfort zones, we advo...
Computer systems often fail due to many factors such as software bugs or administrator errors. Diagnosing such production run failures is an important but challenging task since i...
Ding Yuan, Haohui Mai, Weiwei Xiong, Lin Tan, Yuan...