Current data warehouse and OLAP technologies can be applied to analyze the structured data that companies store in their databases. The circumstances that describe the context ass...
The growth of Internet commerce has stimulated the use of collaborative filtering (CF) algorithms as recommender systems. Such systems leverage knowledge about the known preferenc...
David M. Pennock, Eric Horvitz, Steve Lawrence, C....
We give a quick overview of some key issues in (quantitative) call center management: building realistic models, developing efficient tools to simulate these models, finding qui...
Share and reuse of learning objects are an important issue, that are not solved by simply adding a metadata description. Their contextualisation as well as their level of granular...
Emmanuel Fernandes, Hend Madhour, Sami Miniaoui, M...
This paper proposes the adoption of a goal-based method called GBRAM for facilitating the process of building taxonomies of COTS components. Since GBRAM was defined in a different ...