Information technology is arguably an important tool for knowledge management, facilitating learning in a business context. However, the current use of information technology in t...
Miltiadis D. Lytras, Athanasia Pouloudi, Angeliki ...
Professional mashups that include complex choreographies, data mediation, and result publishing within Web pages are still affected by implementation and design practices that rel...
Alessandro Bozzon, Marco Brambilla, Federico Miche...
Customer Relationship Management (CRM) is a strategy that supports an organization’s decision-making process to retain long-term and profitable relationships with its customers....
Turbulence is in the nature of business environments. Changes brought about because of different requirements such as social, political, technical and economic, exert pressures on ...
Abstract The protection of customer privacy is a fundamental issue in today's corporate marketing strategies. Not surprisingly, many research efforts have proposed new privacy...