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» Procuring a usable system using unemployed personas
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NORDICHI
2004
ACM
14 years 4 months ago
Procuring a usable system using unemployed personas
This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...
Erik Markensten, Henrik Artman
HCSE
2010
13 years 8 months ago
The Secret Lives of Assumptions: Developing and Refining Assumption Personas for Secure System Design
Personas are useful for obtaining an empirically grounded understanding of a secure system's user population, its contexts of use, and possible vulnerabilities and threats end...
Shamal Faily, Ivan Flechais