Two international scientific publishers collaborated to develop an Online Submission and Peer Review System (OSPREY) for their journals. Our goals were to meet market demand, incr...
The traditional workflow process model is typically illustrated with a graph of activities, tasks, deliverables and techniques. From an object-oriented perspective, every identifi...
Current web search engines return result pages containing mostly text summary even though the matched web pages may contain informative pictures. A text excerpt (i.e. snippet) is ...
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
One important trend in enterprise-scale IT has been the increasing use of business-to-business integration (B2Bi) technologies to automate business processes that cross organisati...
Dean Kuo, Alan Fekete, Paul Greenfield, Julian Jan...