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110
Voted
SIGUCCS
2003
ACM
15 years 9 months ago
2003
ACM
Students are a wonderful resource for any department of a college or university, especially an ITS department. They are inexpensive and abundant. They want to work at strange time...
126
Voted
SIGUCCS
2009
ACM
15 years 8 months ago
2009
ACM
Frontline support and maintenance for desktop hardware and software systems at Princeton University has been uniquely structured, allowing the benefits of centralization and the f...
117
Voted
DGO
2007
15 years 5 months ago
2007
Enhanced information sharing among criminal justice agencies is a critical concern and a goal of much IT investment. Understanding agencies’ capabilities to achieve this goal is...
127
Voted
LISA
1998
15 years 5 months ago
1998
SEPP is an application installation, sharing and packaging solution for large, decentrally managed Unix environments. SEPP can be used without making modifications to the organiza...
152
Voted
SIGSOFT
2009
ACM
16 years 4 months ago
2009
ACM
A bug report is typically assigned to a single developer who is then responsible for fixing the bug. In Mozilla and Eclipse, between 37%-44% of bug reports are "tossed" ...