Legacy applications are still widely spread. If a need to change deployment or update its functionality arises, it becomes difficult to estimate the performance impact of such modi...
Steffen Becker, Michael Hauck, Mircea Trifu, Klaus...
Six Sigma has been adopted by many software development organizations to identify problems in software projects and processes, find optimal solutions for the identified problems, ...
Zhedan Pan, Hyuncheol Park, Jongmoon Baik, Ho-Jin ...
Most quality and software process improvement frameworks emphasize written (i.e. formal) documentation to convey recommended work practices. However, there is considerable skeptic...
This paper presents the refinement and validation of a model for Quality of e-Government Services (QeGS). We built upon our previous work where a conceptualized model was identifie...
Software development organizations are beginning to recognize that measurement is a prerequisite for systematic process improvement, and have started to measure their products and...
Christopher M. Lott, Barbara Hoisl, H. Dieter Romb...