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ACMICEC
2005
ACM
156views ECommerce» more  ACMICEC 2005»
14 years 1 months ago
Establishing and maintaining compatibility in service oriented business collaboration
Current composite web service development and management solutions, e.g. BPEL, do not cater for assessing and maintaining comparability of business partners during business collab...
Bart Orriëns, Jian Yang
MMNS
2003
98views Multimedia» more  MMNS 2003»
13 years 8 months ago
Managing Services Quality through Admission Control and Active Monitoring
We propose a lightweight traffic admission control scheme based on on-line monitoring which ensures multimedia services quality both intra-domain and end-to-end. The AC strategy i...
Solange Rito Lima, Paulo Carvalho, Alexandre Santo...
HICSS
2003
IEEE
122views Biometrics» more  HICSS 2003»
14 years 22 days ago
Managing Quality Uncertainty Through Contingency Pricing
We analyze quality-contingent prices as a mechanism for mitigating the effects of quality uncertainty in e-commerce and IT goods services. A contingency pricing contract specifie...
Hemant K. Bhargava, Shankar Sundaresan
EURONGI
2005
Springer
14 years 29 days ago
Service Level Agreement Enforcement for Differentiated Services
This paper describes a hierarchical architecture of active policies that performs the management of a differentiated services (DiffServ) network. These policies monitor quality of ...
Paulo Rogério Pereira
ICSEA
2009
IEEE
13 years 5 months ago
Integrating IT Service Management within the Enterprise Architecture
-- Published work in the IT services area is generally centered on the description of management best practices or specific technological issues. There is a lack of empirical studi...
Anacleto Correia, Fernando Brito e Abreu