Quality of Experience (QoE) relates to how users perceive the quality of an application. To capture such a subjective measure, either by subjective tests or via objective tools, is...
Fernando A. Kuipers, Robert E. Kooij, Danny De Vle...
Recent advances in user access technology enables the delivery of Network multicast to residential users. In order for such a service to be successful, efficient management must b...
Failures during web service execution may depend on a wide variety of causes, such as network faults, server crashes, or application-related errors, such as unavailability of a re...
Olga Nabuco, Riadh Ben Halima, Khalil Drira, Maria...
-- Published work in the IT services area is generally centered on the description of management best practices or specific technological issues. There is a lack of empirical studi...
The triangular operational model with the three roles of service-registry, -provider, and -consumer has been the traditional operational model in Service-oriented Architectures (SO...