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ASUNAM
2010
IEEE
13 years 11 months ago
Assessing Expertise Awareness in Resolution Networks
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...
COLING
2010
13 years 4 months ago
Cloud Computing for Linguists
The system presented is a web application designed to aid linguistic research with data collection and online publishing. It is a service mainly for linguists and language experts...
Dorothee Beermann, Pavel Mihaylov
BMCBI
2007
217views more  BMCBI 2007»
13 years 9 months ago
OntologyWidget - a reusable, embeddable widget for easily locating ontology terms
Background: Biomedical ontologies are being widely used to annotate biological data in a computer-accessible, consistent and well-defined manner. However, due to their size and co...
Catherine Beauheim, Farrell Wymore, Michael Nitzbe...
KDD
2002
ACM
196views Data Mining» more  KDD 2002»
14 years 10 months ago
Comparing Two Recommender Algorithms with the Help of Recommendations by Peers
Abstract. Since more and more Web sites, especially sites of retailers, offer automatic recommendation services using Web usage mining, evaluation of recommender algorithms has bec...
Andreas Geyer-Schulz, Michael Hahsler
IUI
2009
ACM
14 years 6 months ago
Detecting and correcting user activity switches: algorithms and interfaces
The TaskTracer system allows knowledge workers to define a set of activities that characterize their desktop work. It then associates with each user-defined activity the set of ...
Jianqiang Shen, Jed Irvine, Xinlong Bao, Michael G...