The Web has been rapidly “deepened” by myriad searchable databases online, where data are hidden behind query forms. Helping users query alternative “deep Web” sources in ...
One of the major conceptual analyses in analytical CRM is customer loyalty. Current methods use user defined and statistical methods for loyalty analysis. One of the major limitat...
Traditional process support systems typically offer a static composition of atomic tasks to more powerful services. In the real world, however, processes change over time: busines...
This work presents an empirical study on Web quality measurement. We evaluate the performance and reliability of Web as perceived by the end users located at the Wroclaw University...
With the exponential growth of the available information on the World Wide Web, a traditional search engine, even if based on sophisticated document indexing algorithms, has diffi...