No search engine is perfect. A typical type of imperfection is the preference misalignment between search engines and end users, e.g., from time to time, web users skip higherrank...
Several years of consulting with online community hosts and managers have highlighted a variety of issues that recur across many online community development efforts. We summarize...
Danyel Fisher, Tammara Combs Turner, Marc A. Smith
How to improve search accuracy for difficult topics is an underaddressed, yet important research question. In this paper, we consider a scenario when the search results are so poo...
OntoTrack is a new browsing and editing “in-one-view” ontology authoring tool that combines a hierarchical graphical layout and instant reasoning feedback for (the most rationa...
User feedback has proven very successful to query large multimedia databases. Due to the nature of the data representation and the mismatch between mathematical models and human p...