In this paper we describe how we moved from ethnographic study to design and testing of a Mixed Reality (MR) system, supporting collaborative troubleshooting of office copiers and...
Social Tagging Systems (STS) empower users to classify and organize resources and to improve the retrieval performance over the tagged resources. In this paper we argue that the po...
Previous studies have demonstrated the importance of providing users with a coherent environment across distant sites. To date, it remains unclear how such an environment affects ...
In this paper we describe a model of the process by which people solve problems using information visualization systems. The model was based on video analysis of forty dyads who p...
The Artefact framework supports collaborative applications using standard browsers, a lightweight general-purpose Java applet, and HTML representations of objects and actions. We ...
Jeff Brandenburg, Boyce Byerly, Tom Dobridge, Jink...